GTC
General Terms and Conditions Disco-Company & DJ GerreG (As of 03/15/2025)
The customer/client/organizer could view our General Terms and Conditions (GTC) before booking and agrees to all points as soon as they verbally or in writing accept an offer. The same applies to the binding confirmation of an online booking contract.
Contracting party
The client/customer, hereinafter referred to as the client, enters into a business relationship with Disco-Company, represented by Holger Korsten (DJ GerreG), hereinafter referred to as the DJ. It is a relationship of mutual trust. The client can rely on the DJ to carry out their engagements with all due care and to safeguard the client's interests, insofar as they are able to do so in individual cases.
Upon verbal confirmation, or the creation of the order confirmation, the order is binding for both parties.
2. Event Registration
The client assures that they have registered the event with all relevant authorities/offices, the event is fully approved, and no further regulations are pending. In particular, they are responsible for any GEMA (German performance rights society) fees that may be incurred for the DJ's use of sound carriers (CDs) and MP3 files.
Private celebrations like weddings are generally exempt from GEMA fees.
3. Scope of Services and Execution of Orders
The DJ undertakes to carry out orders to the best of their knowledge and belief, taking into account technical specifications and regulations.
The client has selected the desired scope of services via the booking contract or offer.
The DJ is free in the design and execution of their program. Program design will be done in consultation with the client. Of course, guests can have influence and express their wishes. However, these wishes can only be considered if they fit the general mood and do not negatively impact the flow of the event.
4. Withdrawal from the Contract / Cancellation of the Booking
a) The customer, as a consumer/private individual, can revoke the contract within 14 days of receipt by Disco-Company / Holger Korsten without stating reasons, in writing by email or by post. To observe the deadline, it is sufficient to send the revocation in good time.
b) Withdrawal from an already concluded contract is not possible after the expiration of the revocation period; however, Disco-Company / Holger Korsten may, at its own discretion, cancel as a gesture of goodwill. Cancellation fees will apply according to the following cost table:
Cancellation Period Before Event Cancellation Fee
more than 6 months 50% of the agreed fee, but at least €500
less than 6 and more than 3 months 75% of the agreed fee, but at least €700
less than 3 and more than 1 month 95% of the agreed fee, but at least €900
less than 1 month 100% of the amount stipulated in the contract
If the agreed fee is less than €600, the respective percentage cancellation fee according to the above-mentioned scales shall apply. In this case, the stated minimum amounts shall not apply.
The cancellation policy also applies to event postponements.
In the event of an absolute ban on the event for legal reasons, particularly due to the coronavirus (or other viruses), the above cancellation fees will not apply.
In case of cancellation due to legal, corona-related (or other virus-related) restrictions, a cancellation fee of 30% will be due.
In case of cancellation/rescheduling due to COVID-19 or other illness of the customer, the above cancellation fees will apply.
c) As a business owner, withdrawal from an already concluded contract is generally not possible.
Resignation by the DJ from the contract is only possible to a limited extent and is regulated as follows:
If the DJ is unavailable for the agreed-upon event due to reasons within their control (excluding force majeure), only partially available, not available on time, or otherwise not available as agreed, they are obligated to refund all payments already made and to fully release the client from any further payments.
If the DJ is unable to perform due to serious personal and unavoidable reasons (e.g., severe illness, accident, death, death in the family), they will endeavor, if possible, to arrange a suitable replacement on terms identical to those agreed upon, without being able to guarantee successful placement. In such a case, the client will be fully released from outstanding payments.
5. Prices, Payment, and Default
a) All prices are in EUR, including Value Added Tax (VAT) at the current rate of 19%. Printing errors and mistakes are reserved. The prices valid on the day of the definitive booking will always be charged.
b) The agreed fee is to be paid in full and without deductions after the service has been rendered. The respective payment method (cash payment, prepayment, deposit, bank transfer) is specified accordingly in the contract. For bank transfers, a payment deadline of 7 days will be indicated on the invoice.
c) Invoices are payable within 7 days of the invoice date without deduction. If the customer is in default after this period has expired, Holger Korsten is entitled to charge default interest at a rate of 5 percentage points above the ECB's base interest rate (for consumers) or 9 percentage points above the base interest rate (for businesses).
For each written reminder after the default occurs, a lump-sum reminder fee of €5.00 may be charged, unless the customer proves that a lower damage has occurred.
d) The customer shall bear the full amount of any further costs incurred through debt collection or court dunning procedures.
e) Chargebacks on card payments:
Payment of the fee via EC/card payment, if subsequently debited back by the payment service provider (e.g., due to insufficient funds or chargeback), does not affect the claim, which remains in full.
In this case, the originally owed amount, plus any chargeback fees incurred and a flat processing fee of €10, will be due for payment again. The client agrees to settle the outstanding amount immediately by bank transfer.
6. Liability for Damages
The client is liable for all damages to the DJ's equipment caused by the client or their guests. This also applies to damages caused by improper handling or willful destruction. The client's liability is waived only if they prove that neither they nor their guests caused the damage.
The customer is solely liable for personal injury and property damage during an event, unless the damage is caused by gross negligence or willful misconduct on the part of the DJ.
If equipment is provided by the client or the venue owner, the DJ will not be held liable for any damages resulting from incorrect operation. Liability rests solely with the client.
The DJ generally accepts no liability for any hearing damage to customers, guests, service staff, and music requestors. Please look after your children and toddlers and maintain a safe distance from the loudspeakers.
7. Setup and teardown, as well as venue-specific details
The customer provides direct access to the venue and either provides free parking or is charged for parking costs. The customer is responsible for any necessary access permits and is solely liable for permits not obtained and any costs incurred as a result.
The setup and dismantling of the DJ equipment (sound & lighting technology) will take place promptly before and after the event by the DJ or a contracted company. Setup must be possible starting 3 hours before the event begins. The client or guests are not authorized to operate or set up/dismantle the equipment independently without the DJ's permission.
The customer is responsible for ensuring that a sufficiently secured power connection (2 x 220 V Schuko) and adequate safe space (approx. 2×3 meters) for the DJ equipment are available. The power connection must be used exclusively for the DJ's technical equipment. Additional devices such as refrigerators, beer dispensers, tent lighting, etc. must not be connected to the same circuit.
For outdoor bookings, the client alone bears the weather risk. In such cases, weather protection for the DJ and equipment (sun, rain) must be provided. In the event of cancellation due to weather, the client must pay the full contractually agreed fee. The workspace must ensure dryness for the DJ and equipment and a temperature of at least 15°C.
If the customer or the owner of the event room provides sound and/or lighting equipment, our standard requirements must be met. These include
Professional PA and lighting equipment from reputable DJ equipment companies, such as LD Systems, Syrincs, Yamaha, Pioneer, Denon, HK Audio, JBL, Zeck, and similar, with sufficient RMS or lighting power for the respective room size. In this case, the risk of technical failure is borne exclusively by the client or the owner of the event space. Should the event be terminated prematurely due to a failure of the provided equipment, the full agreed-upon fee is immediately payable.
In principle, the client must clarify that there are no volume restrictions on the part of the location. Should there be such restrictions on the part of the venue, these must be communicated to the DJ in writing. If these restrictions disrupt the flow of the party (e.g., due to mandated room volume), the DJ is not responsible for a poor event outcome. Early termination of the event for these or other reasons does not release the client from paying the full agreed-upon fee.
Important: Any volume limitation must be clarified by the customer BEFORE booking! Any subsequent volume limitation must be immediately communicated to the DJ in writing. In this case, it is at the DJ's discretion whether to proceed with the event. Should the DJ determine that such a limitation could have a significant negative impact on the event, they may withdraw from the concluded contract. The cancellation fees listed in point 4 shall then be payable by the customer. If a volume limitation is already known at the time of booking, it will be included in the contract. Subsequent cancellation by the DJ is excluded in this case, and therefore, no cancellation fees can be incurred due to this limitation.
Should the venue owner suddenly impose a volume limit on the DJ during the event, the DJ must of course comply with this request. The DJ is not responsible for any consequences arising from this for the event. Furthermore, an early termination of the event due to this circumstance does not entitle the client to reduce the agreed-upon fee. The full agreed-upon fee is payable immediately.
8. Performance Fulfillment
a) The fulfillment of services by Disco-Company / Holger Korsten as a disc jockey includes the services specified in the contract. An in-depth pre-event consultation lasting several hours is also part of the specified services. These generally include playing music (including background music) within the agreed-upon period. If Holger Korsten or Disco-Company does not provide or set up any equipment, the client must provide special equipment (see point 7).
b) If stipulated in the contract, the provision of services includes the delivery, setup, dismantling, and removal of sound and lighting equipment at the agreed event location.
c) Delivery and removal will take place directly before or after the event, unless otherwise agreed. The standard setup time is approximately 1.5 hours; the standard dismantle time is approximately 1 hour. The times mentioned apply to music and lighting systems for up to approximately 100 people. The exact setup time is specified in the contract and may deviate from the times mentioned above in case of additional effort and larger technical requirements.
d) If setup/dismantling is desired at other times, an additional travel/effort lump sum of EUR 100.00 per started 100 kilometers will be charged for each trip. If the setup takes place one or more days in advance, Disco-Company / Holger Korsten is entitled to charge an additional charge of 50% of the agreed price per day. The same applies to dismantling if it cannot take place immediately after the event.
e) The disc jockey's activity begins and ends at the times specified in the contract. The DJ's activity begins at the point at which music and/or voice amplification takes place. Background music also counts towards the DJ's working hours, even if they are only playing a CD or playlist from a laptop. Should the DJ begin their activity earlier or play longer than agreed at the customer's request, this time will be calculated at the hourly rate agreed upon in the contract.
f) Should individual pieces of equipment fail during the period of service provision, the agreed final price shall only be reduced by the individual rental price of the affected equipment, provided that Disco-Company cannot procure a replacement. If this defect leads to the complete failure of the entire system and attempts to rectify the situation by Holger Korsten fail, liability shall be increased to a maximum of the total agreed price for the booking. Further claims for damages on the part of the customer are expressly excluded in such a case.
g) For existing installed music and/or lighting equipment, Disco-Company / Holger Korsten assumes no warranty or liability for the flawless functionality of the system. Any poor quality of sound or similar issues are attributable to the existing installed technology and will not lead to a reduction in the final price payable. If further equipment is to be connected by Disco-Company / Holger Korsten to an existing system, liability will only extend to the components installed by Disco-Company / Holger Korsten. Disco-Company / Holger Korsten is not liable for damage to equipment already installed on-site, unless it can be proven to be his responsibility (e.g., through gross negligence). Otherwise, the liabilities for damages listed under point 6 apply.
h) The disco company Holger Korsten aka DJ GerreG uses the service to provide services to customers https://app.kreativ.management. In particular, it offers me the ability to create master data for the clients/bridal couples I manage, calendar management, a task/to-do list, an inbox for communication between myself and my clients, and the option to create quotes and invoices for the user's services directly through the service. This service is offered by Hochzeit.Management GmbH, with whom I have a usage agreement and a contract processing agreement, which is necessary for data protection.
9. Use of Photos and Videos
The DJ reserves the right to take atmospheric photos and videos during the event and use them for self-promotion (e.g., on the website or social media). The recordings will show scenes of the celebration (e.g., dance floor, lights, atmosphere) within the scope of § 23 KUG (persons as part of the event). No targeted portrait shots or individual shots of guests will be published without explicit consent.
An objection to the use must be communicated in writing in advance.
10. Catering
The customer undertakes to provide the DJ with appropriate catering, such as non-alcoholic beverages (Diet Coke, Coke Zero, mineral water, juices, etc.) and adequate food, for the duration of the event. Should no catering be provided, the customer will be charged a flat fee of €50 for drinks & food.
11. Jurisdiction and Applicable Law
The place of jurisdiction for both contracting parties is the city of Hamburg. The law of the Federal Republic of Germany shall apply.
The law of the Federal Republic of Germany is definitively agreed upon for these Terms and Conditions as well as the entire legal relationship between the DJ and the client.
12. Severability Clause
Should individual provisions of this agreement be invalid or unenforceable, or become invalid or unenforceable after the conclusion of the agreement, the validity of the agreement as a whole shall remain unaffected. In place of the invalid or unenforceable provision, there shall be a valid and enforceable provision whose effects come closest to the economic objective that the parties pursued with the invalid or unenforceable provision. The foregoing provisions shall apply accordingly in the event that the agreement proves to be incomplete.